Delivery / Fulfilment Policy

Delivery / Fulfilment Policy

Effective Date: 28 April 2026

ProMizzion provides education programmes, coaching services, class credits, camps, programme packages, and related learning services. No physical shipping is required unless specifically stated.

1. Service Fulfilment

After successful payment confirmation, customers will receive confirmation or access to the purchased class, camp, programme, package, class credit, or related service according to the service details provided at the time of purchase.

2. Fulfilment Method

Service access or confirmation may be provided through:

3. Fulfilment Time

Service access or confirmation is normally provided within 1 to 3 working days after successful payment, unless stated otherwise.

4. No Physical Shipping

As ProMizzion mainly provides education, coaching, class, camp, credit, package, and programme-based services, physical shipping is not applicable unless a specific physical product is clearly stated.

5. Issues With Access or Confirmation

If you do not receive access, confirmation, or follow-up after payment, please contact ProMizzion with your payment receipt or transaction reference.

6. Contact

Prokidz Academy International Sdn Bhd (SSM No.: 20140106042)
Brand: ProMizzion
Email: Prokidz2011@gmail.com
Phone / WhatsApp: 016 626 0967
Website: https://promizzionlive.com/
Address: A-03-37, Emhub, Persiaran Surian, Taman Sains Selangor Kota Damansara, 47810 Petaling Jaya, Selangor.